Hire a Virtual Medical Receptionist

Grow your practice.
Shrink your to do list.

Cure your staffing challenges for good by hiring high-quality
Virtual Assistant from VMA Service.

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Virtual Medical Receptionist Service

Enhance patient interactions with our Virtual Medical Receptionist services, providing professional front-desk support to streamline communication and appointment management. We help you create a welcoming experience for your patients.

Our Service

At VMA Service, our Virtual Medical Receptionist solutions offer expert front-desk support to healthcare providers. Our trained professionals provide seamless support by managing patient inquiries, scheduling appointments, handling medical records, and ensuring compliance with healthcare regulations.

Get Started with Us Today!

Transform your practice’s front desk operations with our Virtual Medical Receptionist Service. At VMA Service’s, we are committed to optimizing your administrative functions so you can focus on what you do best—providing outstanding care to your patients. Contact us today to learn how we can support your practice’s success!

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Why Choose VMA Service’s?

Expertise in Healthcare:

Our receptionists are knowledgeable in medical terminology and protocols, ensuring professional communication with patients and healthcare providers.

Cost Effective:

Reduce overhead costs associated with in-house staff while maintaining high-quality service.

24/7 Availability:

Support your patients at any time, improving patient satisfaction and engagement.

Improved Patient Satisfaction:

Prompt responses enhance patient experience and loyalty.

Scalability:

Easily adjust service levels to meet changing demands.

Increased Efficiency:

Streamline administrative tasks.

Multilingual Support:

Serve diverse patient populations.

What we offer

Key Benefits of Our Services

24/7 Patient Support

We offer around-the-clock service to your patients. Our remote receptionist not only addresses your patient’s inquiries but also provides post-consultation support. VMA service’s takes care of your patients just the way you care!

Schedule Appointments

We manage your entire appointment calendar. We make sure no slot goes unfilled. Our professional virtual receptionists handle cancellations or reschedules promptly. Our team works directly with your scheduling system to optimize time management and reduce no-shows through effective reminders.

Patient Registration and Intake

Our medical virtual receptionist manage new patient registrations. From handling the required forms to documents, the remote receptionists ensure a hassle-free registration process. This service saves time for your in-house team and improves the overall patient experience.

Insurance Eligibility Verification

We handle initial insurance verifications to ensure a smooth billing process. Additionally, our team assists patients with any billing-related questions, making sure they are informed and comfortable with the process.

Prescription Refills

Does the prescription refill distract your focus from the current patients? Why not hire a front desk officer who takes care of patient CTs and medication refills? Our virtual medical receptionists not only keep the patient’s prescription record but also provide them on your behalf, ensuring the patients get refills if and when needed.

Appointment Reminders and Follow-Up Calls

Never worry about missed appointments again. Our receptionists take care of sending out appointment reminders and making follow-up calls. These calls help you continue your practice without having to worry about the follow-up reminders.

Why Hire with VMA Service

Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.

Top-tier talent

With a 2% acceptance rate, our talent is rigorously vetted, expertly trained, and ready to excel from day one.

Risk Free Hiring

No fees, no commitments – you only pay when you’ve found your perfect remote talent.

Payroll & Benefits

From recruiting to payroll, we manage the details so you can focus on running your business.

Access Trained Talent

Work with the top 1% of global remote talent, pre-vetted and trained to deliver results from day one.

Compliance You Trust

Our commitment to privacy includes full compliance with HIPAA, SOC2 Type II, ISO 27001, and GDPR.

Cost Effective Hiring

Hire vetted remote talent at up to 70% less than what it’d typically cost you to bring someone in-house.

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Compliance That Builds Confidence

Over 500 businesses trust VMA Service with their remote hiring needs.

HIPAA Compliance

We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.

ISO 27001: 9001

We take data security seriously. As an ISO 27001-certified company, we follow globally recognised standards.

SOC 2 Type II

Our SOC 2 Type II certification shows our commitment to top security and data integrity standards.

GDPR Compliance

We fully comply with GDPR, upholding the highest data privacy and security standards.

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VIRTUAL MEDICAL ASSISTANT

Access pre-vetted remote professionals in just two weeks and achieve up to 70% cost savings, enhancing both patient care and administrative efficiency.

VMA Service can help you with:

Virtual Front Desk Expert
Virtual Medical Scribe Expert
Virtual Administrative Assistant
Remote Patient Monitoring

Virtual Medical Receptionist
Telehealth Virtual Assistant
Virtual Chronic Care Management
Virtual Patient Care Coordinator

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HIRE REMOTE TALENT

Hire Fast, Grow Faster with Our Expert Medical Virtual Assistants. From Patient registration, appointment scheduling, billing & coding to reimbursement.

Virtual Appointment Scheduler
Virtual Pre-Authorization Specialist
Remote Provider Credentialing Expert
Virtual Insurance Verification Specialist

Remote Medical Coder
Remote AR Specialist
Virtual Billing Assistants

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End-to-End RCM Services

Transform your healthcare revenue cycle management (RCM) and take your practice to the next level with our AI-powered solutions. Our automated system handles complex tasks, freeing you to concentrate on delivering exceptional patient care.

VMA Service can help you with:

Appointment Scheduling
Eligibility Verification
Referral & Authorization
Coding & Billing
Charge Posting

Claim Submission
Clearing House Denials
Account Receivable
Payment Posting
Denial Management

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VIRTUAL MEDICAL ASSISTANT

Medical professional conducting an online consultation via video call in a modern office environment.

Access pre-vetted remote professionals in just two weeks and achieve up to 70% cost savings, enhancing both patient care and administrative efficiency.

Virtual Front Desk Expert

Manage patient interactions, scheduling, and administrative tasks efficiently

Virtual Medical Scribe Expert

Accurately document patient encounters in real time, update medical records, and support healthcare providers

Virtual Administrative Assistant

Remote Admin Assistant handle administrative tasks such as managing paperwork, scheduling, CRM, reception calls, bookkeeping, and executive support.

Remote Patient Monitoring

Our virtual assistants handle consent forms, explain RPM procedures, and address patient concerns with empathy and clarity.

Virtual Medical Receptionist

Efficiently handle call management, appointment bookings, insurance verification, and patient inquiries.

Telehealth Virtual Assistant

Streamline your telehealth operations with comprehensive support including administrative management, remote patient monitoring, and specialized billing services – expertly tailored for VA telehealth clinics and private practices alike

Virtual Chronic Care Management

Our remote care coordinators provide personalized support, medication management, and continuous health monitoring to improve quality of life for patients with ongoing health conditions

Virtual Patient Care Coordinator

Virtual Patient Care Coordinator (VPCC) acts as the essential link between providers and patients, delivering seamless communication and personalized support. They empower patients by clearly explaining treatment plans, scheduling appointments, and ensuring proper follow-up—enhancing care coordination and health outcomes

HIRE REMOTE TALENT

Focused businesswoman discussing strategy during an online video conference call.

Hire Fast, Grow Faster with Our Expert Medical Virtual Assistants. From Patient registration, appointment scheduling, billing & coding to reimbursement.

Virtual Appointment Scheduler

Medical virtual assistants specialize in scheduling and organizing appointments.

Virtual Pre-Authorization Specialist

Secures prior authorizations for procedures and treatments from insurance providers.

Remote Provider Credentialing Expert

Our certified professionals meticulously verify provider credentials, managing payer applications, maintain up-to-date documentation, and streamline approvals to optimize your revenue cycle and reduce administrative bottlenecks.

Virtual Insurance Verification Specialist

Verifies patient insurance coverage, benefits and pre-authorization requirements.

Remote Medical Coder

VMA Service provides precise, compliant, and streamlined medical coding solutions to healthcare providers. Our AAPC and AHIMA-certified coding experts translate patient visits, diagnoses, treatments, and medical procedures into standardized codes (CPT, ICD-10, and HCPCS) for billing and insurance purposes.

Remote AR Specialist

Maximize your revenue flow with our Remote AR Specialists, experts in managing Accounts Receivable processes, resolving billing discrepancies, and ensuring timely payment collections.

Virtual Billing Assistants

Meticulously handle claims submission, follow-ups, and appeals to maximize reimbursements.

End-to-End RCM Services

Confident businessman in suit with headset conducting an online meeting from office.

Appointment Scheduling

Eligibility Verification

Patient Registration

Referral & Authorization

Coding & Billing

Charge Posting

Claim Submission

Clearing House Denials

Payment Posting

Denial Management

Account Receivable

How it Works?

We accelerate and simplify process so you can focus on what matters most – your customers

Tell us what you need.

This isn’t one-size-fits-all hiring-we want the details. Tell us what you need, and we’ll scour the world for the highest-quality fit.

Meet your candidates.

Once we’ve sourced and vetted the best talent for your needs, we introduce them to your team. This usually where we hear: “OMG, when can they start!?”

Choose your start date.

We help you onboard all new team members with your culture, processes, and tools, so they can hit the role running like a new-favorite sibling.

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Your Partner in Security

We understand how important it is for your practice to remain HIPAA-compliant. That’s why we’ve created comprehensive policies to ensure practices can embrace the future of work while remaining entirely HIPAA-compliant.

Learn more about our security policies and procedures.

Security and Compliance

We work with these EHRs

Our medical billing specialists know the workarounds of all the EHRs. We help you submit clean claims no matter which EHR you use, ensuring a hassle-free and efficient billing process for your healthcare facility.

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Frequently Asked Questions

You can hire full-time remote talent for non-clinical roles such as Medical Receptionists, Administrative Assistants, Billing & Coding Specialists, Payer Credentialing Expert, Prior Authorization services, Transcriptionists, and Scribes.

We rigorously screen and pre-qualify all remote medical talent, verifying experience, credentials, and expertise. Our talent also receives continuous training to stay updated on industry regulations, ensuring they meet your practice’s needs.

Yes, vma service specializes in full-time remote administrative support. Whether it’s scheduling, patient communication, billing, or transcription, we provide qualified talent to support your practice’s operations.

Simply share your role requirements, and we match you with qualified candidates.
After reviewing profiles and conducting interviews, you select your ideal candidate. We handle logistics, including onboarding to ensure a smooth transition.

You can hire remote medical talent within 2-3 business days. Our fast process minimizes downtime and keeps your practice running smoothly.

Yes, our Virtual Medical Assistants are trained to work with various Electronic Health Record (EHR) and Electronic Medical Record(EMR) systems.

We provide comprehensive training, including HIPAA compliance and medical process updates. Ongoing professional development ensures our talent remains up-to-date with the latest industry standards.

VMA focuses exclusively on full-time remote hires for better integration, reliability, and consistency. We don’t offer temporary or project-based roles to ensure long-term commitment to your practice

Knowledge Center

How Remote Employees Ease Work Load

Remote employees can handle administrative tasks like scheduling, billing, and patient communication, freeing up healthcare and dental professionals to focus on patient care.

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