Virtual Chronic Care Management

Chronic Pain Management Virtual Care for Ongoing Support and Better Health

Our chronic pain management virtual care program helps healthcare providers deliver continuous, personalized care for patients with long-term health conditions ,without requiring frequent office visits.

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What is Virtual Chronic Care Management?

Virtual Chronic Care Management (CCM) is a specialized healthcare service that offers patients continuous support, monitoring, and care coordination for long-term conditions. Delivered remotely, it provides consistent follow-ups, symptom tracking, and personalized lifestyle guidance to help patients better manage their health on a daily basis. This ongoing virtual connection bridges the gap between in-person visits, ensuring patients stay engaged with their care plans while providers have the insights needed to make timely adjustments.

Whether it’s managing chronic pain, diabetes, hypertension, heart disease, or other long-term conditions, Virtual CCM empowers healthcare providers to deliver proactive, patient-centered care from anywhere. By combining digital tools with professional clinical oversight, it not only improves health outcomes but also enhances quality of life and reducing hospital readmissions, improving treatment adherence, and giving patients greater confidence in managing their conditions.

What Does Virtual Chronic Care Management Include?

Our Virtual Chronic Care Management (CCM) solutions are designed to keep patients supported, informed, and actively engaged between clinic visits. By combining regular check-ins, personalized care plans, and seamless coordination with providers, we help patients better manage their chronic conditions while giving healthcare teams the tools they need for proactive care delivery.

Regular virtual check-ins with care coordinators or nurses
Symptom and medication tracking for improved adherence
Personalized care plan updates based on patient progress
Coordination with specialists and primary care providers
Lifestyle guidance, wellness coaching, and EMR/EHR integration

Documentation tasks

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Support tasks

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Why Choose us

VMAWhy Choose Our Virtual Chronic Care Management Services?

Choosing our Virtual Chronic Care Management services means giving your patients consistent, high-quality support while reducing the burden on your in-house team. At VMA Services, we make it simple for providers to deliver proactive, coordinated care that improves outcomes and enhances patient satisfaction. From seamless integration with your existing systems to personalized patient engagement, our solutions are built to strengthen care delivery, reduce readmissions, and increase practice efficiency.

Patient Engagement

Tailored follow-ups, coaching, and care plans for better outcomes.

EMR/EHR Integration

Easy documentation and smooth workflow with existing systems.

Compliance & Quality Care

HIPAA-compliant solutions that meet CMS requirements.

Improved Revenue

Support for CCM reimbursement while reducing staff workload.

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Healthcare Specialties

VMAVirtual Chronic Care Management for All Healthcare Specialties

Our Virtual Chronic Care Management services support a broad range of specialties where patients require ongoing monitoring and coordinated care. These include primary care, cardiology, endocrinology, nephrology, pulmonology, geriatrics, and internal medicine, as well as programs focused on managing chronic conditions. Our CCM solutions help providers across multiple specialties improve outcomes, reduce hospitalizations, and keep patients actively engaged in their long-term care.

Internal Medicine

Document chronic conditions, treatments, follow-ups, and patient histories.

Podiatry

Record foot exams, procedures, treatments, surgeries, and follow-up visits.

Family Medicine

Capture patient histories, preventive care, chronic issues, and screenings.

Pediatrics

Document growth charts, vaccinations, milestones, parent communications, and examinations.

Nephrology

Track dialysis notes, lab results, kidney disease management, and treatments.

Endocrinology

Record diabetes care, thyroid issues, hormone therapies, and lab results.

Physical Therapy

Document exercises, progress notes, rehabilitation sessions, and recovery goals.

Primary Care

Capture general checkups, screenings, chronic conditions, and preventive care.

Cardiology

Record heart tests, treatments, EKG results, symptoms, and patient progress.

Pain Management

Document pain assessments, treatments, medications, and patient improvement.

OB/GYN

Capture prenatal visits, ultrasounds, exams, birth plans, and procedures.

Oncology

Track chemotherapy sessions, lab reports, progress notes, and treatments.

Behavioral Health

Document therapy notes, mental health assessments, and treatment progress.

Dermatology

Record skin exams, biopsy results, treatment plans, and follow-up visits.

Urgent Care

Capture injuries, acute illnesses, treatments, lab tests, and discharges.

Wound Care

Document dressing changes, healing progress, procedures, and patient notes.

Psychiatry

Record mental health evaluations, medications, therapy sessions, and progress.

Dentistry

Document dental exams, treatments, x-rays, procedures, and follow-up care.

Radiology

Record imaging results, diagnostic reports, patient notes, and interpretations.

General Surgery

Capture surgical notes, pre-op evaluations, procedures, and post-op care.

How It Works

VMAHow Our Virtual Chronic Care Management Service Works

At VMA Services, we make virtual chronic care management simple, structured, and patient-focused. Our process ensures that patients with long-term conditions receive continuous support while providers gain the insights they need to make proactive, informed decisions. By combining personalized care plans with regular engagement, we help practices improve outcomes, strengthen patient relationships, and streamline chronic care delivery.

Consultation

We begin by understanding your patient population and care goals to design a CCM program that fits your practice.

Enrollment

Eligible patients are carefully onboarded, guided through the process, and introduced to the benefits of ongoing virtual care.

Care Plan Development

Personalized care plans are created for each patient, tailored to their conditions, medications, and lifestyle needs.

Ongoing Support

Patients receive regular virtual check-ins, symptom tracking, and lifestyle coaching to stay engaged in their care.

Reporting

Providers are given detailed progress reports and insights, enabling timely adjustments and better clinical decisions.

FAQ

Frequently Asked Questions

Is the service reimbursable?

Yes. CCM is recognized by CMS and reimbursable under specific CPT codes, helping practices generate additional revenue while improving patient outcomes.

What kind of support do patients receive?

Patients get ongoing check-ins, symptom and medication tracking, lifestyle coaching, and coordination with their providers and specialists to ensure holistic care.

How do virtual chronic care management solutions work?

Patients connect with care coordinators through scheduled virtual check-ins, with progress tracked and shared directly with their healthcare provider.

Is virtual chronic care management HIPAA compliant?

Yes. All patient interactions and data are handled securely according to HIPAA guidelines.

How much does virtual chronic care management cost?

Costs depend on patient volume and program features. Contact us for a custom plan.

Testimonials

Customers Reviews

VMA Services was the best choice I made. They has been Very Responsive and our after-hours telephone service for over two years. They provide service to three offices in Montana.

Monty Moni

CEO, Keen IT Solution

Hiring a virtual medical receptionist from VMA Services was the best decision for our clinic. Jessica handles patient calls and scheduling like she’s in the office! We’ve seen a huge improvement in appointment flow.

Mike Hotten

Doctor

Our virtual medical scribe has significantly reduced my documentation workload during telehealth appointments. I can now focus fully on patients while the assistant handles real-time charting.

John Eleska

CEO,

Capitalize on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs from DevOps. Nanotechnology immersion along the information highway.