hire Outbound Call Virtual Assistant
Grow your practice.
Shrink your to do list.
Cure your staffing challenges for good by hiring high-quality
Virtual Assistant from VMA Service.
Outbound Call Services for Medical Practices!
We provide a range of outbound call services designed to help medical practices stay connected with patients and enhance their overall experience. Our services include appointment reminders, follow-up calls, patient surveys, prescription refill calls, new patient welcome calls, and payment reminder calls.
Appointment Reminders
Missed appointments can be a major issue for medical practices, leading to lost revenue and lower patient satisfaction. To help minimize no-shows and keep your schedule running smoothly, we offer appointment reminder calls to your patients. Our friendly staff will reach out to patients prior to their scheduled appointment to confirm the date and time, answer any questions they may have, and ensure they arrive on time. Our appointment reminder service can help your practice reduce missed appointments and minimize the impact of cancellations or rescheduling. By staying in touch with patients, you can also build stronger relationships and improve overall patient satisfaction.
Follow-Up Calls
Following up with patients after an appointment is essential to ensure they receive the care they need and address any concerns they may have. Our follow-up call service allows you to stay in touch with patients and provide them with additional support and guidance.
Our staff will contact patients after their appointment to check on their progress, address any issues or concerns, and answer any questions they may have. This service can be particularly helpful for patients with chronic conditions or those who require ongoing care.
Patient Surveys
Our staff will contact patients to gather feedback on their experience with your practice, including the level of care they received, the friendliness of your staff, the wait times, and any suggestions they may have for improvement. By gathering this information, you can gain insights into patient satisfaction and identify areas for improvement.
Prescription Refill Calls
Managing medication can be a challenge for patients, especially those with complex medical conditions. Our prescription refill call service allows you to stay on top of your patients’ medication needs and ensure they have a sufficient supply of medication. Our staff will contact patients to remind them to refill their prescriptions, answer any questions they may have, and ensure they have the appropriate dosage and medication.
Payment Reminder Calls
Collecting payments can be a challenge for medical practices, and overdue payments can impact your cash flow and overall financial health. Our payment reminder call service allows you to stay on top of outstanding balances and facilitate payment.
Our staff will contact patients to remind them of their outstanding balances, answer any questions they may have, and facilitate payment. By providing this service, you can improve your cash flow, reduce the need for collections, and improve overall financial management.
Why Hire with VMA Service
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-tier talent
Risk Free Hiring
Payroll & Benefits
Access Trained Talent
Compliance You Trust
Cost Effective Hiring
Compliance That Builds Confidence
Over 500 businesses trust VMA Service with their remote hiring needs.
We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.
We take data security seriously. As an ISO 27001-certified company, we follow globally recognised standards.
Our SOC 2 Type II certification shows our commitment to top security and data integrity standards.
We fully comply with GDPR, upholding the highest data privacy and security standards.
VIRTUAL MEDICAL ASSISTANT
Access pre-vetted remote professionals in just two weeks and achieve up to 70% cost savings, enhancing both patient care and administrative efficiency.
VMA Service can help you with:
HIRE REMOTE TALENT
Hire Fast, Grow Faster with Our Expert Medical Virtual Assistants. From Patient registration, appointment scheduling, billing & coding to reimbursement.
End-to-End RCM Services
Transform your healthcare revenue cycle management (RCM) and take your practice to the next level with our AI-powered solutions. Our automated system handles complex tasks, freeing you to concentrate on delivering exceptional patient care.
VMA Service can help you with:
VIRTUAL MEDICAL ASSISTANT
Access pre-vetted remote professionals in just two weeks and achieve up to 70% cost savings, enhancing both patient care and administrative efficiency.
HIRE REMOTE TALENT
Hire Fast, Grow Faster with Our Expert Medical Virtual Assistants. From Patient registration, appointment scheduling, billing & coding to reimbursement.
End-to-End RCM Services
Transform your healthcare revenue cycle management (RCM) and take your practice to the next level with our AI-powered solutions. Our automated system handles complex tasks, freeing you to concentrate on delivering exceptional patient care.
How it Works?
We accelerate and simplify process so you can focus on what matters most – your customers
01
Tell us what you need.
This isn’t one-size-fits-all hiring-we want the details. Tell us what you need, and we’ll scour the world for the highest-quality fit.
02
Meet your candidates.
Once we’ve sourced and vetted the best talent for your needs, we introduce them to your team. This usually where we hear: “OMG, when can they start!?”
03
Choose your start date.
We help you onboard all new team members with your culture, processes, and tools, so they can hit the role running like a new-favorite sibling.
Your Partner in Security
We understand how important it is for your practice to remain HIPAA-compliant. That’s why we’ve created comprehensive policies to ensure practices can embrace the future of work while remaining entirely HIPAA-compliant.
Learn more about our security policies and procedures.
We work with these EHRs
Our medical billing specialists know the workarounds of all the EHRs. We help you submit clean claims no matter which EHR you use, ensuring a hassle-free and efficient billing process for your healthcare facility.
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