hire Inbound Call Virtual Assistant
Grow your practice.
Shrink your to do list.
Cure your staffing challenges for good by hiring high-quality
Virtual Assistant from VMA Service.

Patient Care with Inbound Call System Expertise!
With VMA Service, we can help manage and optimize your inbound call system, so you can focus on providing the best care to your patients.
At VMA service , we offer a range of inbound call services to help manage your medical practice. Our appointment scheduling services ensure that your patients can easily book appointments, and our patient inquiries service helps answer any questions or concerns they may have. We also offer prescription refill services, so your team can focus on other important tasks. Our trained professionals are equipped to handle a variety of inbound call needs, making sure your patients receive the care they need, when they need it.
Inbound Call Management
Managing inbound calls can be a daunting task, especially for busy medical practices. That is where 24/7 support comes in.
Manage Inbound Call
We can help manage your inbound calls, ensuring that every call is answered promptly and professionally.
Appointment Scheduling
Our team can provide appointment scheduling, patient inquiries, prescription refills, and more, allowing your team to focus on what they do best providing quality care to patients.
Customer Services
We understand the importance of providing exceptional customer service, and our trained professionals are equipped to handle any call scenario, ensuring that your patients receive the best possible care.

Benefits of Inbound Calls
There are numerous benefits of having a reliable inbound call system in place for medical practices. Firstly, it can enhance patient satisfaction by providing prompt and attentive service. Patients want to feel heard and cared for, and by having a team available to answer their calls, you can build trust and loyalty with your patients. Secondly, inbound calls can increase appointment bookings, as patients who may not have otherwise scheduled an appointment can receive the necessary information and guidance to do so. Finally, inbound calls can improve communication with patients, allowing for easier follow-ups, prescription refills, and more
HIPAA Compliance
At VMA Service, we take the privacy and security of patient information seriously. We are fully HIPAA compliant, ensuring that all patient information is handled with the utmost care and confidentiality. Our team is trained to adhere to all relevant regulations and standards, providing peace of mind to your patients and your medical practice.
Why Hire with VMA Service
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-tier talent
Risk Free Hiring
Payroll & Benefits
Access Trained Talent
Compliance You Trust
Cost Effective Hiring
Compliance That Builds Confidence
Over 500 businesses trust VMA Service with their remote hiring needs.
We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.
We take data security seriously. As an ISO 27001-certified company, we follow globally recognised standards.
Our SOC 2 Type II certification shows our commitment to top security and data integrity standards.
We fully comply with GDPR, upholding the highest data privacy and security standards.
VIRTUAL MEDICAL ASSISTANT
Access pre-vetted remote professionals in just two weeks and achieve up to 70% cost savings, enhancing both patient care and administrative efficiency.
VMA Service can help you with:

HIRE REMOTE TALENT
Hire Fast, Grow Faster with Our Expert Medical Virtual Assistants. From Patient registration, appointment scheduling, billing & coding to reimbursement.

End-to-End RCM Services
Transform your healthcare revenue cycle management (RCM) and take your practice to the next level with our AI-powered solutions. Our automated system handles complex tasks, freeing you to concentrate on delivering exceptional patient care.
VMA Service can help you with:

How it Works?
We accelerate and simplify process so you can focus on what matters most – your customers
01
Tell us what you need.
This isn’t one-size-fits-all hiring-we want the details. Tell us what you need, and we’ll scour the world for the highest-quality fit.
02
Meet your candidates.
Once we’ve sourced and vetted the best talent for your needs, we introduce them to your team. This usually where we hear: “OMG, when can they start!?”
03
Choose your start date.
We help you onboard all new team members with your culture, processes, and tools, so they can hit the role running like a new-favorite sibling.
Your Partner in Security
We understand how important it is for your practice to remain HIPAA-compliant. That’s why we’ve created comprehensive policies to ensure practices can embrace the future of work while remaining entirely HIPAA-compliant.
Learn more about our security policies and procedures.

We work with these EHRs
Our medical billing specialists know the workarounds of all the EHRs. We help you submit clean claims no matter which EHR you use, ensuring a hassle-free and efficient billing process for your healthcare facility.
Frequently Asked Questions


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