hire Inbound Call Virtual Assistant

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Grow your practice.
Shrink your to do list.

Cure your staffing challenges for good by hiring high-quality
Virtual Assistant from VMA Service.

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Patient Care with Inbound Call System Expertise!

With VMA Service, we can help manage and optimize your inbound call system, so you can focus on providing the best care to your patients.
At VMA service , we offer a range of inbound call services to help manage your medical practice. Our appointment scheduling services ensure that your patients can easily book appointments, and our patient inquiries service helps answer any questions or concerns they may have. We also offer prescription refill services, so your team can focus on other important tasks. Our trained professionals are equipped to handle a variety of inbound call needs, making sure your patients receive the care they need, when they need it.

Inbound Call Management

Managing inbound calls can be a daunting task, especially for busy medical practices. That is where 24/7 support comes in.

Manage Inbound Call

We can help manage your inbound calls, ensuring that every call is answered promptly and professionally.

Appointment Scheduling

Our team can provide appointment scheduling, patient inquiries, prescription refills, and more, allowing your team to focus on what they do best providing quality care to patients.

Customer Services

We understand the importance of providing exceptional customer service, and our trained professionals are equipped to handle any call scenario, ensuring that your patients receive the best possible care.

Smiling customer service agent using a laptop and headset indoors.
Benefits of Inbound Calls

There are numerous benefits of having a reliable inbound call system in place for medical practices. Firstly, it can enhance patient satisfaction by providing prompt and attentive service. Patients want to feel heard and cared for, and by having a team available to answer their calls, you can build trust and loyalty with your patients. Secondly, inbound calls can increase appointment bookings, as patients who may not have otherwise scheduled an appointment can receive the necessary information and guidance to do so. Finally, inbound calls can improve communication with patients, allowing for easier follow-ups, prescription refills, and more

HIPAA Compliance

At VMA Service, we take the privacy and security of patient information seriously. We are fully HIPAA compliant, ensuring that all patient information is handled with the utmost care and confidentiality. Our team is trained to adhere to all relevant regulations and standards, providing peace of mind to your patients and your medical practice.

Why Hire with VMA Service

Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.

Top-tier talent

With a 2% acceptance rate, our talent is rigorously vetted, expertly trained, and ready to excel from day one.

Risk Free Hiring

No fees, no commitments – you only pay when you’ve found your perfect remote talent.

Payroll & Benefits

From recruiting to payroll, we manage the details so you can focus on running your business.

Access Trained Talent

Work with the top 1% of global remote talent, pre-vetted and trained to deliver results from day one.

Compliance You Trust

Our commitment to privacy includes full compliance with HIPAA, SOC2 Type II, ISO 27001, and GDPR.

Cost Effective Hiring

Hire vetted remote talent at up to 70% less than what it’d typically cost you to bring someone in-house.

Compliance That Builds Confidence

Over 500 businesses trust VMA Service with their remote hiring needs.

VIRTUAL MEDICAL ASSISTANT

Access pre-vetted remote professionals in just two weeks and achieve up to 70% cost savings, enhancing both patient care and administrative efficiency.

VMA Service can help you with:

  • Virtual Front Desk Expert
  • Virtual Medical Scribe Expert
  • Virtual Administrative Assistant
  • Remote Patient Monitoring
  • Virtual Medical Receptionist
  • Telehealth Virtual Assistant
  • Virtual Chronic Care Management
  • Virtual Patient Care Coordinator

HIRE REMOTE TALENT

Hire Fast, Grow Faster with Our Expert Medical Virtual Assistants. From Patient registration, appointment scheduling, billing & coding to reimbursement.

  • Virtual Appointment Scheduler
  • Virtual Pre-Authorization Specialist
  • Remote Provider Credentialing Expert
  • Virtual Insurance Verification Specialist
  • Remote Medical Coder
  • Remote AR Specialist
  • Virtual Billing Assistants

End-to-End RCM Services

Transform your healthcare revenue cycle management (RCM) and take your practice to the next level with our AI-powered solutions. Our automated system handles complex tasks, freeing you to concentrate on delivering exceptional patient care.

VMA Service can help you with:

  • Appointment Scheduling
  • Eligibility Verification
  • Referral & Authorization
  • Coding & Billing
  • Charge Posting
  • Claim Submission
  • Clearing House Denials
  • Account Receivable
  • Payment Posting
  • Denial Management

How it Works?

We accelerate and simplify process so you can focus on what matters most – your customers

01

Tell us what you need.

This isn’t one-size-fits-all hiring-we want the details. Tell us what you need, and we’ll scour the world for the highest-quality fit.

02

Meet your candidates.

Once we’ve sourced and vetted the best talent for your needs, we introduce them to your team. This usually where we hear: “OMG, when can they start!?”

03

Choose your start date.

We help you onboard all new team members with your culture, processes, and tools, so they can hit the role running like a new-favorite sibling.

Your Partner in Security

We understand how important it is for your practice to remain HIPAA-compliant. That’s why we’ve created comprehensive policies to ensure practices can embrace the future of work while remaining entirely HIPAA-compliant.

Learn more about our security policies and procedures.

We work with these EHRs

Our medical billing specialists know the workarounds of all the EHRs. We help you submit clean claims no matter which EHR you use, ensuring a hassle-free and efficient billing process for your healthcare facility.

Frequently Asked Questions

You can hire full-time remote talent for non-clinical roles such as Medical Receptionists, Administrative Assistants, Billing & Coding Specialists, Payer Credentialing Expert, Prior Authorization services, Transcriptionists, and Scribes.

We rigorously screen and pre-qualify all remote medical talent, verifying experience, credentials, and expertise. Our talent also receives continuous training to stay updated on industry regulations, ensuring they meet your practice’s needs.

Yes, vma service specializes in full-time remote administrative support. Whether it’s scheduling, patient communication, billing, or transcription, we provide qualified talent to support your practice’s operations.

Simply share your role requirements, and we match you with qualified candidates.
After reviewing profiles and conducting interviews, you select your ideal candidate. We handle logistics, including onboarding to ensure a smooth transition.

You can hire remote medical talent within 2-3 business days. Our fast process minimizes downtime and keeps your practice running smoothly.

Yes, our Virtual Medical Assistants are trained to work with various Electronic Health Record (EHR) and Electronic Medical Record(EMR) systems.

We provide comprehensive training, including HIPAA compliance and medical process updates. Ongoing professional development ensures our talent remains up-to-date with the latest industry standards.

VMA focuses exclusively on full-time remote hires for better integration, reliability, and consistency. We don’t offer temporary or project-based roles to ensure long-term commitment to your practice

Knowledge Center

How Remote Employees Ease Work Load

Remote employees can handle administrative tasks like scheduling, billing, and patient communication, freeing up healthcare and dental professionals to focus on patient care.

Focused businesswoman discussing strategy during an online video conference call.

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Testimonials

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